Legal Information

About BizMind

BizMind, created by Jorge Arciniegas, provides intelligent automation solutions for businesses, specializing in the automotive dealership industry. Our suite of AI-powered tools streamlines operations, enhances customer engagement, and automates marketing workflows.

Our Products

Terms of Service

1. Acceptance of Terms

By using BizMind services, you agree to these Terms of Service. If you disagree, discontinue use immediately.

2. Services Provided

BizMind provides:

• AI-powered automation for marketing and operations
• Social media content generation and posting
• CRM and customer management tools
• Integration with third-party platforms (Canva, Facebook, Instagram, WhatsApp, Telegram)

The system processes images, detects vehicles, creates engaging copy, applies branding, and publishes to social platforms automatically.

3. User Responsibilities

Users agree to:

• Provide accurate information during registration and setup
• Use services only for lawful purposes
• Not upload offensive, harmful, or copyrighted content without authorization
• Obtain necessary permissions before processing customer data or images
• Comply with all applicable laws and third-party platform policies
• Keep login credentials secure and confidential

4. Intellectual Property

All BizMind software remains the exclusive property of Jorge Arciniegas / BizMind. Clients retain ownership of their data and content processed through our services.

5. Data Usage and Privacy

We collect and process data as described in our Privacy Policy. By using our services, you consent to such processing. We do not sell customer data to third parties.

6. Third-Party Services

Our services integrate with third-party platforms (Canva, Facebook, Instagram, Google, WhatsApp, Telegram). Use of these services is subject to their respective terms. We are not responsible for third-party service disruptions or policy changes.

7. Service Availability

We strive to maintain 99% uptime but cannot guarantee uninterrupted service. Scheduled maintenance will be communicated in advance when possible. We are not liable for service interruptions caused by third-party provider outages.

8. Fees and Payment

Service fees are communicated during onboarding. Payment terms are typically monthly or annual. Late payments may result in service suspension. Refunds are handled on a case-by-case basis.

9. Limitation of Liability

BizMind shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Damages exceeding fees paid in the preceding 12 months
• Issues arising from misuse of services or third-party platform policies

10. Indemnification

Clients agree to indemnify BizMind against claims arising from their use of services, including copyright infringement, privacy violations, or misuse of third-party platforms.

11. Termination

Either party may terminate services with 30 days written notice. We reserve the right to immediately suspend services for violations of these terms. Upon termination, clients have 30 days to export their data.

12. Modifications

We may update these terms at any time. Significant changes will be communicated via email. Continued use constitutes acceptance of modified terms.

13. Governing Law

These terms are governed by the laws of the State of Texas, United States. Any disputes shall be resolved in the courts of Harris County, Texas.

14. Contact for Legal Matters

For questions about these terms, contact: [email protected]

Privacy Policy

1. Introduction

BizMind ("we," "us," or "our") respects your privacy. This policy explains how we collect, use, and protect information when you use our services.

2. Information We Collect

2.1 Information You Provide

• Account information (name, email, company name, phone number)
• Business information (dealership name, address, social media accounts)
• Vehicle images and descriptions uploaded to our services
• Customer information you choose to process through our systems

2.2 Automatically Collected Information

• Usage data (features accessed, time spent, frequency of use)
• Device information (IP address, browser type, operating system)
• Log data (errors, system events, performance metrics)

2.3 Information from Third Parties

• Social media engagement metrics (Facebook, Instagram)
• WhatsApp/Telegram message metadata
• Canva template usage data

3. How We Use Your Information

We use collected information to:

• Provide and improve our services
• Process and publish social media content
• Analyze service performance and usage patterns
• Communicate with you about service updates and support
• Detect and prevent fraud or misuse
• Comply with legal obligations

4. Information Sharing

We share information only with:

• Third-party service providers necessary for operations (Canva, Facebook, Instagram, Google)
• Law enforcement or government agencies when required by law

We do NOT sell your data to third parties.

5. Data Security

We implement industry-standard security measures including:

• Encryption of data in transit (TLS/SSL)
• Secure storage with access controls
• Regular security audits
• Employee training on data protection

6. Your Rights

You have the right to:

• Access your data
• Correct inaccurate information
• Request deletion of your data
• Export your data
• Opt-out of marketing communications

To exercise these rights, contact: [email protected]

7. Data Retention

We retain data for as long as your account is active, plus:

• 30 days for account recovery
• Up to 1 year for legal compliance

8. Cookies and Tracking

We use cookies for:

• Authentication and security
• User preferences
• Analytics (via Google Analytics)

You can control cookies through your browser settings.

9. Third-Party Links

Our services may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect data from children. If we become aware of such collection, we will delete it immediately.

11. International Data Transfers

Data may be transferred to and processed in the United States or other countries where our service providers operate. By using our services, you consent to such transfers.

12. Changes to This Policy

We may update this Privacy Policy periodically. Significant changes will be communicated via email. The "Last Updated" date at the top indicates when the policy was last revised.

13. Contact Us

For privacy-related questions or concerns, contact: [email protected]

Acceptable Use Policy

Prohibited Activities

When using BizMind services, you may NOT:

• Upload offensive, harmful, or illegal content
• Violate intellectual property rights
• Attempt to hack, disrupt, or compromise system security
• Use services for spam or unsolicited marketing
• Impersonate others or create fake accounts
• Violate any applicable laws or regulations
• Use services to harm minors in any way
• Engage in fraudulent activities

Enforcement

Violations may result in:

• Warning or account suspension
• Immediate termination without refund
• Legal action if necessary
• Reporting to relevant authorities

Reporting Violations

To report violations of this policy, contact: [email protected]